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 African Natural Diva (Pty) Ltd Privacy Notice

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Last updated: January 5, 2026

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African Natural Diva (Pty) Ltd is a proudly South African beauty company specializing in natural hair care products. We respect your privacy and are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA).

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1. Information We Collect

We may collect personal information such as:

• Name, contact details, addresses, phone numbers, email

• Payment and billing details

• Account information (username, password, preferences)

• Device and usage data (IP address, browser type, cookies)

• Demographic information (age, language, shopping preferences)

• Records of communications, events, competitions, or surveys

• Job application details if you apply for employment

We may also process special personal information (e.g., race, health, union membership) only when permitted by law or with your consent.

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2. How We Collect Information

We collect information:

• Directly from you when you interact with us

• Through our website, apps, and social media platforms

• From business relationships, agreements, or events

• Automatically via cookies and tracking tools

• From service providers and trusted partners

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3. How We Use Your Information

We use your personal information to:

• Operate our business and manage customer relationships

• Process orders, payments, and deliveries

• Prevent fraud and comply with legal obligations

• Provide marketing, promotions, and updates (with your consent)

• Improve our services, websites, and customer experience

• Conduct research, surveys, and competitions

• Recruit and manage employment applications

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4. Sharing Your Information

We may share your information with:

• Our associates, service providers, and professional advisors

• Regulators or legal authorities when required by law

• Third parties in connection with mergers, acquisitions, or business transfers

• Trusted partners for marketing (with your consent)

We require all service providers to protect your information and use it only for agreed purposes.

 

5. Cookies and Tracking

We use cookies to:

• Remember your preferences and login details

• Improve site performance and functionality

• Understand how visitors use our website

• Provide personalized promotions and recommendations

You can manage or disable cookies in your browser settings, but some features may not work properly without them.

 

6. Your Rights

Under POPIA, you have the right to:

• Access and request a copy of your personal information

• Correct or update inaccurate information

• Request deletion of your information

• Withdraw consent for processing or marketing

• Lodge a complaint with the Information Regulator (www.justice.gov.za/inforeg)

 

7. Security and Retention

We take reasonable steps to protect your information against loss, misuse, or unauthorized access. However, no system is completely secure.
We retain your information only as long as necessary for business, legal, or regulatory purposes.

 

8. International Transfers

Your information may be transferred outside South Africa. Where this happens, we ensure adequate protection in line with POPIA.

 

9. Updates to This Notice

We may update this Privacy Notice from time to time. Please check our website for the latest version.

 

10. Contact Us

If you have questions or wish to exercise your rights, contact us:
📧 naturald177@gmail.com
📞 +27 691197158
🏠 4 Mary Bailey Street, Rhodesfield, Kempton Park, Gauteng, South Africa

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